customer / v1.0

Customer Terms

Clear Tick rules and requirements for safe, fair, and reliable delivery.

Showing local guidance until the published API page is available.

Use accurate delivery details.

Review order totals before checkout.

Respect couriers and partner teams.

Requirements

Verified account email
Reachable phone number
Accurate delivery address

Ordering

Customers must provide accurate order and delivery information.

Delivery

Delivery time estimates may change because of traffic, weather, or partner preparation time.

Conduct

Customers should communicate respectfully with restaurants, support, and delivery people.